Case study: Tinder Corporation recommends provisioning Sophos courtesy Giacom

A year ago Giacom proudly became among the first actually ever step three providers getting Sophos in the united kingdom. We involved that have Robert Marchant regarding Tinder Organization on the connection with changing Sophos licences off to Giacom.

Tinder Enterprise was a they service business promoting telecoms, They gadgets, circle system and much more to different enterprises. We have been a good Giacom partner for over 5 years.

Fantastic! Questions you will find will always replied rapidly, and Giacom’s training tips was basically massively great for the provider cluster. The Membership Director Samantha Fleming pointed you in the direction of Giacom’s knowledge webinars, which happen to be quick and easy so you can breakdown.

Financially we’re also very proud of the simple purchase buy techniques and you will monthly deals. Instance, Sophie Rea from your fund cluster could have been very beneficial for the so that all of our statements always align with these payment runs. Together with there is never had one complications with accounts processing, for even analogy in the event that a finish-representative changes their organization title the team manage they thus it will not result in any fee waits – your own money class will always be fuck involved.

We have been a Sophos silver lover for about couple of years. 1st we tested plenty of cybersecurity selection and you can Sophos are the first choice – all of our services cluster price they very.

When Sophos announced they would be utilizing vendors in lieu of supplying it direct in order to united states, our very own Sophos Account Movie director open to sort out this new option to own us.

So we was in fact set up having various other Cloud Service provider (CSP) unlike Giacom. Very first we failed to mind since this CSP had pretty good online analysis – but they turned out to be a headache! In the 1st 6 months we’d circumstances such as for instance 3 some other nonresponsive Account Executives, rates misquotes, borrowing from the bank cards not being honoured, licences not triggered, and. Such, one of our end-pages is prepared more a month because of their the brand new Sophos licences, and then we have been going after for this each and every day – it absolutely was a total almighty faff!

Once we realize inside the Giacom’s newsletter which they was basically plus Sophos providers, we returned contact with Samantha to assist you switch over.

Samantha and you will Sophie was very helpful in getting all of us setup with Sophos, also the Sophos Specialist party was in fact big with providing us right estimates and you will answering our issues. The lead times having Giacom are perfect, in 24 hours or less we can activate our very own Sophos licences – unlike our earlier in the day seller where we can end up being wishing months.

Research study: Tinder Business suggests provisioning Sophos through Giacom

Along with Giacom’s papers try much simpler and easier so you’re able to processes. Our very own earlier in the day Sophos provider got longer and you can complicated buy order variations, however, Giacom’s variations is actually quick and easy to help you complete.

“Modifying the Sophos contracts off to Giacom enjoys needless to say spared united states some time and be concerned! I don’t have to worry about looking forward to any points to help you end up being solved and i dont waste time chasing responses casual such Used to do within my previous CSP.”

Giacom handle people tech situations immediately. Emma Hadley from the Financing team and Tracey Seymour on the Sophos Pro people already manage our name contracts, the rates and you will professionalism has been a great help!

Modifying our Sophos contracts out over Giacom keeps naturally conserved united states some time and be concerned! It’s great with the knowledge that in 24 hours or less of completing an excellent PO the brand new Sophos group usually activate the transaction in place of issue. There isn’t to worry about awaiting one points so you’re able to become solved and i dont spend time going after solutions casual such as for example Used to do within my prior CSP.

As well as Giacom has actually united states cutting-edge to your some of all of our product upgrades or change. A recently available analogy is when Samantha helped united states disperse the Microsoft 365 licences over to Microsoft’s The fresh new Commerce Feel (NCE) and you will waiting all of us with the NCE rate transform.

Through Giacom we are able to render the avoid-users last second indication ups in order to Sophos, once the there’s absolutely no ready. Also, he’s got a choice of often term or month-to-month Sophos licences to complement the organization.

For Sophos and you may Microsoft 365 undoubtedly, this service membership is fantastic. The staff which We have spoken to always have small solutions. Samantha constantly sees the device and even facilitate me which have issues that aren’t element of the woman go out-to-time. I’d 100% without a doubt recommend Giacom!

To have a chat to the cluster about how exactly we are able to let their providers, identical to we helped Tinder Agency, fill out this type in order to request a trip straight back.

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In 2020, Giacom, DWS and you can Union Street turned into an element of the exact same selection of companies, bringing together around three route best choices – telecoms, cloud app qualities and you may cloud billing.